What's your response time for Bryn Mawr emergencies?+
For active leaks or storm damage, we prioritize Bryn Mawr calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Bryn Mawr.
Do you provide free, upfront pricing before starting work?+
We give every Bryn Mawr customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
Yes โ Big Toms Roofing is fully licensed to perform Flat Roof Repair in PA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first โ we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Bryn Mawr, PA and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Bryn Mawr home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
Our Bryn Mawr crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems โ we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Do you offer a warranty on your roofing work?+
Every Flat Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Bryn Mawr?+
We do these regularly for Bryn Mawr homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Do you serve areas outside Bryn Mawr too?+
Beyond Bryn Mawr, our crews regularly service the surrounding Bryn Mawr, PA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
